Have a question? We probably have an answer.

Netstar’s AI Camera solution offers a variety of dashboard camera options to suit your fleet’s specific needs. Camera options include a DSM driver-facing camera as well as optional cab-, side- and rear-facing IP cameras.

We give you the power to reduce risk and liability while driving performance. The solution includes:

• AI alarms and email notifications
• Real-time video recording, alarm evidence video and remote streaming
• Alarm dashboards
• Driving analytics
• GPS tracking
  
  

Netstar’s AI Camera solution results in safer drivers, passengers and other road users, while reducing vehicle downtime and accident-related repairs and maintenance costs.

Yes. Netstar’s Asset Tracking and Recovery solution is a small mobile tracking device that can be placed in various assets, including packages, trailers and more.

With Netstar Asset Tracking, you’ll always know exactly where your important assets are. Easily set up alerts to let you know when your assets are moved, or even set up geofences to quickly identify when an asset is moved from a job site.

Asset tracking can be used in any industry or business where you have valuable assets to protect. Some of the industries that can benefit include:

• Contractors
• Short and long-haul trucking
• Logistics
• Mining
• Construction
• Heavy equipment
• Service fleets

Yes. Most insurance companies in South Africa recognise and accept Netstar. Once a Netstar unit has been fitted into a vehicle, the customer receives a fitment certificate for insurance. Netstar also has alliances with a number of insurance underwriters, and in many cases, insurance premium discounts may be offered for fitting a Netstar device.

Yes, we offer international roaming at an additional fee. You may send a request to contractsgsm@netstar.co.za indicating your needs.

Log into the MyNetstar platform (Web or app) or your fleet management dashboard with your username and password. Select a vehicle, and then select “Logbooks”. Now simply choose a start and end date, your desired file format and whether you want to download or email the logbook file.

Simply log in to the MyNetstar platform (Web or app) or your fleet management dashboard with your username and password. If your vehicle does not appear on the map, simply select it from the list of vehicles to reveal its location. If you are a Netstar Nano or Basic client, please remember that your package does not include live tracking capabilities.

Good question. Netstar joined forces with the global leader in traffic information INRIX to form Netstar Traffic (NT). NT brings you intelligent, real-time traffic flow information and journey times in a variety of applications.
 
Keep up to speed by knowing where the congestion is and incidences such as road works, vehicle accidents, road closures, social and sports events, traffic light failure/malfunction via our X feed @netstartraffic, or through our partners Garmin, Navigon, Toyota, Mercedes, Volvo, BMW and McLaren via our RDS-TMC coverage for personal navigation devices as well as Satnavs. These are available in the broader Gauteng, Cape Peninsula, KwaZulu-Natal, North West, Limpopo, Mpumalanga, Free State and Eastern Cape provinces.
 
Connected devices will receive traffic for the whole of South Africa including a higher resolution of traffic incidents and slow down alerts.
 
Netstar Traffic also provides analytical data for businesses to determine route impacts, hot spots, expected slowdown and bottlenecking by time or seasonal comparison as well as Big Data services for business-to-business needs.

Netstar stores your data securely and retains it in line with Netstar’s privacy policy as per our terms and conditions. This can be accessed on https://www.altron.com/privacy-policy.

Most devices are compatible for cross border operation. You will have to contact Netstar before doing so to switch on your tracking unit’s international roaming at an additional fee if you have a compatible unit. Please send your request to contractsGSM@netstar.co.za.

Yes and no. While our system logs second-by-second data, it is only transmitted to the tracking platform every 1 to 2 minutes. This is done to keep monthly subscriptions as low as possible, as there are specific costs involved with transmitting every GPS coordinate needed for live tracking systems.

No, not at all. Netstar pioneered the vehicle tracking and stolen vehicle recovery industry in South Africa in 1994 and has become a trusted brand in the industry since then.

We provide industry-leading stolen vehicle recovery services, advanced vehicle and fleet tracking, great fleet management solutions for all-sized business and commercial fleets, commanding insurance telematics solutions and best-in-class bureau services.

Contact us to select one of the options below:

If you sell the vehicle before the end of the agreement:

• You can transfer the contract to your next vehicle. There will be a charge for transferring the contract and/or installing a new unit in your next vehicle.
• You can choose to end the agreement (early cancellation costs apply).
• You can continue to pay the monthly fee until the end of the contract period.
• The new owner can opt to take over your contract.

If you sell the vehicle at the end of the agreement:

• You can transfer the contract to your next vehicle. There will be a charge for transferring the contract and/or installing a new unit in your next vehicle.
• You can choose to end the agreement (no cost and one calendar month’s notice will apply).
• The new owner can initiate a new contract which utilises the existing unit.
  
  

A jammer is a device that creates a ‘noise’ or interference around a Global System for Mobile Communications (GSM) device such as a cell phone or GSM-based tracking device. This prevents communication with the cellular network locally around a device. If a tracking unit is jammed it prevents tracking companies from receiving positions. 
 
Netstar offers JammingResist™ technology, which allows the tracking device to transmit a distress signal on an alternative Netstar frequency that enables Netstar to continue receiving tracking information.

Car-park jamming detection is the detection of ‘remote jamming’ on the vehicle’s central locking, by a criminal that may intend to steal belongings from the vehicle. If this jamming is detected, you will receive a warning SMS. You may elect to opt out of this SMS by replying to the SMS with the word “Stop”.

We use Global Positioning System (GPS) to determine the location of your vehicle. This information is then passed to Netstar using cellular technology. This then allows the vehicles location to be shown on a map in close to real time, if there is coverage.

Our subscriber terms and conditions can be found by clicking on the following link https://www.netstar.co.za/legal-information/

You can easily purchase a Netstar vehicle tracking product through our website – for personal or for business. Here you will also be able to schedule a fitment, which could either be a mobile fitment at a location of your choice or at one of our fitment centres country wide. Alternatively, you can also visit any Netstar fitment centre to buy a tracking unit.

Netstar has to conclude a contract with you in order for us to come and fit the tracking unit in your vehicle.

You can track your application and fitment status using this link: myfitment.netstar.co.za/login or by using the link provided in our email/SMS communication.

Please send an email to planning@netstar.co.za to assist with your fitment booking.

Installation can take anywhere from 45 minutes to 2 hours, depending on the vehicle type and the product chosen.

The easiest and most convenient option for fitting a tracking device is by making use of our online application and fitment scheduling tool on our website. During the process, you will be able to select a mobile fitment at your home/office or choose a fitment centre near you.

If you prefer to contact a fitment centre directly, you can find your nearest one by visiting www.netstar.co.za/contact-us.

For your safety and security, the tracking unit location cannot be disclosed.

No, you don’t. Once your MyNetstar account is created, you can use the same login credentials on both MyNetstar app and MyNetstar Web.

Once a compatible tracking unit has been installed in your vehicle, it should start appearing in MyNetstar automatically after the unit has been activated.

Click or tap on the menu at the top right corner of the screen. Select ‘Personal details’ or ‘Financial details’ and scroll to the bottom of the section. Click ‘Edit’.

Click or tap on the relevant vehicle, click or tap the down arrow, select ‘Certificates’ and download your certificate.

You can access MyNetstar either via MyNetstar Web or the MyNetstar app. On Web, simply visit my.netstar.co.za or download the app in the Apple and Android app stores. You can login using your account username and password and click ‘Log in’. If you don’t have a MyNetstar account, simply click on the ‘Register’ link and follow the prompts.

To manage a vehicle’s important information, click or tap on the relevant vehicle, select the down arrow and click or tap ‘Manage’. You will be presented with a range of fields of information that you can edit.

Simply click or tap on the relevant vehicle, click or tap the down arrow and select ‘Alerts’. They will appear in a list. To configure alerts, click ‘Manage alerts’, and then ‘New alert’.

Click or tap the relevant vehicle on the map or at the top left of your screen. Click ‘Logbook’. Fill in the fields and select the desired dates you want the logbook to consist of. Send the logbook to an email address of your choice.

To set a reminder, simply click or tap on the relevant vehicle, select the down arrow, and click or tap ‘Reminders’. You can now set a reminder by clicking ‘Create’.

You can upgrade your product from within MyNetstar by opening the main menu and selecting ‘Upgrade product’. To downgrade a product, please call the Netstar Customer Support Centre on 0860 12 24 36.

The Behaviour Analysis view displays a graph with a breakdown of your weekly driving style scores. Click or tap on the graph point for the desired week. You can also navigate forward and backward in this view by using the navigation arrows. The Behaviour rating view will give you an overall rating of your driving style based on a weekly score calculated by analysing your driving behaviour. To see how your score will change if you adapt your driving behaviour, move the slider up or down the scale line.

Simply click or tap on the relevant vehicle, select the down arrow, and click or tap on ‘Trips’. This will show you a list of past trips that the vehicle has taken. Here you can also modify the trip type.

After your tracking unit has been fitted and activated, it should appear on the map within an hour. Should you experience any issues, please provide feedback on MyNetstar or call the Netstar Customer Support Centre on 0860 12 24 36.

Our system could be temporarily offline. Please wait a few minutes before trying again. If you still experience issues, please phone the Netstar Customer Support Centre on 0860 12 24 36 for assistance.

Yes, you can! MyNetstar app has a Vehicle Share feature which enables you to share vehicle/s with specific people. And it does not matter whether that person is an existing Netstar customer or not.

Click or tap on the menu at the top right corner of the screen. Select ‘Documents’. You can now download your latest statement, your latest invoice or a summary of your account.

The pop-up above the vehicle icon on the map gives you all kinds of useful information: ignition status (on or off), date & time that the unit last sent a message to Netstar, vehicle speed, street address, latitude and longitude, etc.

If you forget your username or password, you can click or tap on the ‘Forgot username/password’ link on the login page. Follow the prompts to reset your password safely and receive an OTP and a reminder of your username.

Safe and Sound is our legacy personal vehicle tracking app, which has been replaced with MyNetstar, our customer engagement platform. MyNetstar offers more functionality and empowers the user to manage their account as well.

You can download the MyNetstar app from the Google Play Store and Apple App Store. You can access MyNetstar Web via my.netstar.co.za. If you don’t have a MyNetstar account, simply click on the ‘Register’ link and follow the prompts. Please note: Safe and Sound users must re-register on MyNetstar to enjoy the benefits of the new platform.

The home screen is meant to be a personalised landing screen for the MyNetstar app. You can customise your favourite shortcuts to make using the app easier. You can also view insights on all your vehicles and your latest trips.

If you are logged in to MyNetstar Web, your list of vehicles will be displayed in a menu at the top of the screen. You can hover over the vehicle on the map and more tools and options will appear. In MyNetstar app, they will be displayed in the Home screen and Map view. You can tap the vehicle in the scrollable asset list to see the location of the vehicle. If you have a Netstar Plus, Netstar Early Warning or Netstar Fleet Tracker unit, your vehicles will also be displayed as icons on the map.

The Huawei App will be available in June 2024. While you wait for this you can access MyNetstar Web via my.netstar.co.za.

We understand your concern about the permissions required by the MyNetstar app. These permissions are necessary to enable and enhance specific features that make your experience with the app more convenient and useful.

For example, allowing access to your location enables features like GPS tracking, which is essential for services such as vehicle tracking and route optimisation. Similarly, enabling push notifications ensures that you receive important alerts and reminders directly to your mobile device, keeping you informed about your vehicle’s status and any important updates in real-time.

Our Netstar Nano and Basic products are designed to offer affordable stolen vehicle recovery, which doesn’t include live tracking functionality. To access this functionality, please upgrade your product to either Netstar Plus or Netstar Early Warning.

The MyNetstar App has been completely rebuilt and redesigned as a Native App. This means that you will be able to login using your biometrics, you will get push-notifications and the user-experience will be much more intuitive and user-friendly on a mobile device.

The old mobile app will be replaced by the new app. But the desktop view will remain and you can still access MyNetstar Web on my.netstar.co.za.

The unit in your vehicle reports GPS coordinates to Netstar. These coordinates are plotted on a mapping system to retrieve the street address. Your address may be in an area that has not been properly mapped yet, e.g. some rural areas. Please report such locations to us so that we can get the map provider to address this.

The app is for on-the-go tracking, while MyNetstar Web will offer improved dashboards and reporting. There will however be a lot of overlap in functionality between MyNetstar Web and MyNetstar app.

You can use Netstar Companion anywhere, anytime, whether you are in your car, at home, going for a walk, jogging, riding a bicycle, or even when you are in a shopping centre.

No. Netstar Companion is stand-alone value-added service that is available to anyone.

No. Anyone can subscribe to this service – whether you travel by car, commute or work from home.

Yes, you do. Netstar Companion uses location-based services to find you. If you do not have data, please phone 010 822 9288 if you need help.

To cancel your subscription, simply call the Netstar Companion Support Centre on 010 822 9288 or email companion@netstar.co.za for assistance.

You can pay for Netstar Companion via a monthly debit order, or if you are an existing Netstar customer, the payment can be added to your existing Netstar subscription.

No. Netstar Companion is a value-added service. You need to subscribe to this service separately.

No, there is no limit to usage as long as all events are confirmed incidents and not false alarms.

If you need help:

• Press the ‘TAP FOR HELP’ button in the app.
• We will call you to find out more and support you where needed.
• We will dispatch the nearest security services to your location.
• If you do not answer the call, we’ll still dispatch security services to your location.

The control room and local service providers will engage with local authorities and resources to assist as access will be difficult without specialised vehicles. We will do our best to get help for you.

It’s always better to act proactively. If you feel unsafe:

• Press the red ‘TAP FOR HELP’ button in the app.
• We will call you and find out more about your situation.
• We will guide you to a place of safety or provide an escort.

Netstar Companion is a personal armed-security and medical-response service brought to you by Netstar in association with Project Help. If you feel unsafe and you tap the Netstar Companion button on your app, we will send armed or medical response services to you.

Netstar Companion works nationwide in South Africa. We have one of the largest networks of security partners in the country. If you are in a situation where you feel unsafe, let us know via the app. The closest service provider to your current location will come to your aid.

No, the service is responsive and cannot provide an escort. Our services can be activated once the situation is deemed threatening or criminal with immediate effect.

All new Netstar devices have a warranty and the period is determined by the type of contract that is chosen.

No. There is no need for maintenance after the tracking device has been installed, however you need to test the device at least once every six months.

Yes. Our tracking devices have a built-in back-up battery that allows the unit to function for a short period of time to assist with recoveries.

Netstar keeps active users’ details for up to 3 years before it is archived. If a user cancels their contract, we keep their details for up to 12 months for tax logbook purposes.

Auto-arm tag batteries must be replaced every 18 months. The tag uses a CR2032 3V battery. These batteries are available from most security outlets, supermarkets and home improvement retail stores
Instructions:

• Remove the tag from the keyring.
• Remove the two screws from the back of the tag.
• Take off the back cover – noting the orientation of the battery.
• Remove the depleted battery and replace with a new one, with the + side facing upwards. It will click into position.
• Refit the backing and secure with the two screws.

The tracking device’s functionality can be checked using the MyNetstar application, however you are required to test your device every six months. This also gives you the opportunity to ensure that all your contact details are current and correct.
Request a test by calling 0860 12 24 36.

Simply contact the Netstar Retention Department on 0860 12 24 36 (Option 1 for personal and then Option 2 for upgrades, change of ownership or cancellations) to arrange the transfer. If you’re a business client, please talk to your account manager. Please note: There will be a charge for transferring the tracking device.

The tracking unit is powered by the vehicle’s battery, but also has its own built-in backup battery in case it does not receive power from the vehicle battery for some reason.

Call the Netstar Customer Support Centre on 0860 12 24 36 as soon as possible. It may be necessary to conduct a test.

Most of our GSM tracking devices update at least once a minute and network conditions may cause small delays.
 

Yes. Simply contact Netstar’s Customer Support Centre on 0860 12 24 36.

Netstar uses a customised recovery system and is not dependent on MyNetstar. We’ll still be able to track and recover your vehicle.

No, the hardware stores the data until a connection is available. Once back online, all data will be uploaded to the Netstar servers.

Netstar tracking devices are designed to cater for tough conditions. All devices are tested to various international environmental standards, and most are not affected by water.

Most of our tracking devices include a Battery Disconnect Alert, If the vehicle’s battery is disconnected, the unit will send you an SMS alert.

There are various items being transmitted by our GSM tracking devices such as the date, time, location, speed and direction of travel.

You can check on your fitment certificate for the name of the product and on our website for the features of the product.

Netstar devices are manufactured in ISO9001 certified factories where stringent quality measures are applied.

There may be many reasons why a unit may not work correctly. So, you’re required to ensure that you test your device at least every six months.

If your unit isn’t updating, it could be due to a technical issue. Please contact us on 0860 12 24 36 as soon as possible, as a technician may need to be dispatched to assist.

The tracking device consumes a small amount of power. Regular driving of the vehicle ensures that the vehicle battery is always charged and therefore also able to keep your tracking unit charged.

Yes. When a vehicle is being recovered, we communicate with the SAPS as they are often in a position to assist. Netstar does not rely exclusively on the SAPS as the company also has close relationships with highly-trained professional recovery teams.

Once the case has been reported to us, the recovery process begins with us alerting the response teams of the case. You’ll be contacted once full response has been dispatched to obtain more details of the incident such as model of the vehicle and any distinguishing features. Once all has been completed, you will be informed to report the case to the SAPS.

We will keep on looking for your vehicle. The case will never be closed until the vehicle is recovered.

If your vehicle is stolen or hijacked, you must immediately call our Emergency Call Centre on 0800 11 22 22. The emergency controller will capture the relevant details and begin the recovery process. You will also have to confirm the vehicle description as any unique identifiers may assist with recovery. The relevant controller assigned to your incident will update you on the progress.

No, we don’t restrict the number of assets that can be monitored. However, you should consult with your sales representative to ensure the most appropriate solution is suggested to you.

Yes. Reports can be exported as CSV or PDF files.

Yes. Fleet tracking or management solutions are proven to reduce operational costs, decrease fuel wastage, increase productivity and improve driver behaviour, which in turn reduces accidents.

Yes. You can get on-demand reporting for the previous 365 days. To access data beyond the 365-day time frame, please contact your Netstar account representative.

Yes. Netstar ProFleet Manager offers advanced Route Management functionality with both route planning and route adherence capabilities.

Yes, it could. Netstar’s Fleet Management units are considered anti-theft devices. Most insurance providers offer policy holders a discount on premiums if their vehicles as fitted with such a device. Please check with your insurance provider to make sure.

No. You simply need a computer, phone or tablet and an internet connection.

Netstar’s fleet solutions offer an array of features to make drivers safer. From driver behaviour monitoring on harsh braking, speeding, cornering, etc. to enhanced visibility through our AI Camera solution. Also, with the inclusion of a tracking device in each vehicle, you get access to details like vehicle location, its direction, etc. which may help you to attend to emergency situations.

The driver ID tag reader is placed on the vehicle’s dashboard, linked to the tracking device. Each ID tag has a unique number that is assigned to the driver on the system. Before the driver starts driving, they will have to tap the ID tag to the reader.

This can vary depending on the type of fleet operation in question, and also whether or not management is willing to use the data collected to make decisions and keep employees accountable. However, most of our clients see the following improvements:

• Reduced fuel expenses
• Better driver behaviour and reduced accidents
• Increased efficiency and cost savings
• Safer employees and more secure assets

Yes, once you have set up special geo-zones on the map, you will be able to create area-based alerts that trigger whenever a driver enters or leaves a specific area.

You will have no problems understanding Netstar’s fleet management platforms. For our more advanced fleet software, some initial training will be sufficient to get you going.

• The red indicator represents bad driving behaviour.
• The yellow indicator represents driving behaviour that needs attention but is still acceptable.
• The green indicator represents good driving behaviour.

Fleet management software compiles data from your entire fleet on one screen – giving you quick access to fleet information and powerful reporting tools that empower you to make more informed business decisions.

Netstar Fleet Tracker is meant for smaller fleets with basic needs, providing real-time dots-on-a-map visibility of your fleet, driver safety and security for your vehicles.
 
Netstar Fleet Manager caters for businesses with more advanced fleet needs. It helps you to improve the efficiency and ROI of your fleet by knowing exactly what and how your vehicles and drivers are doing.
 
Netstar ProFleet Manager was created for enterprise fleets with complex needs. It ensures comprehensive fleet management, risk mitigation and compliance management of all your vehicles, including your trailers and cargo.

Netstar’s fleet management solutions offer a wide array of reports, from basic to extensive. These include:

• Fleet utilisation and usage reports
• Trip reports
• Driver scoring reports

Whether your fleet requirements are basic or advanced, it is important to select a fleet management partner that not only has a trusted reputation, but also utilises advanced technology across an extensive product offering. With Netstar, you can rest assured that we’ve got you covered on all fronts.

This varies for a number of reasons, but a typical service company can expect to see a ROI (on the initial capital investment and the first year’s subscription) within the first 90 days of installing a fleet management system.

In addition to providing you with valuable fleet data and visibility, a fleet management solution helps to improve driver behaviour, helps you identify & change inefficiencies, and ultimately save you time and money.

Vehicle odometers are affected by various factors such as tyre size and tyre wear. Most tracking devices use GPS to calculate distance and over time the two values may vary. It is recommended that you update the odometer value from time to time by using the software platform or by calling in to Netstar.

With one of the highest road accident counts in the world, South Africa has support in the form of the Road Accident Fund (RAF), which provides compulsory cover for road users against accident deaths or injuries. However, most of the time injured victims or families of those who have passed away face huge challenges when processing a claim with the RAF.

Accident Protect provides these victims of car accidents with immediate access to an effective RAF claims management system and 100% of the recovery is paid back to them.

You also get these benefits

• Representation when dealing with the RAF.
• Faster payout of RAF claims compared to when you submit the claim yourself.
• Full legal and medical assistance to assess the merits of the case.
• An assessment of the medical expenses incurred as a direct result of an injury.
• Full administrative support and documentation preparation for the claim submission.
• An effective RAF claims management service with 100% of any payout being passed straight back to you.
• Further legal and medical assistance to ensure you have all the necessary consultations and reports needed to support your claim.

With the police now able to arrest anyone with outstanding traffic fines or traffic offences, the number of people in South Africa who can be arrested and be granted bail for relatively minor traffic offences are increasing. Added to this, the reported cases of unlawful arrest and arrests using unnecessary force are also increasing.
 
Bail Protect is an innovative service providing assistance in posting bail following an arrest for a minor crime. This service assists in exercising your legal rights and ensures that you don’t have to spend unnecessary time behind bars.
 
You get:

• 24/7 Call centre support, in the event that you are arrested and require bail.
  Bail of up to R3000.
• Legal advice and representation on your rights.
• Assistance by contacting the police officer on duty to verify the arrest and bail details.
• Contact with your family to advise them of bail assistance, if required.
• Assistance on your behalf where we report to the relevant police station to post bail on your behalf.
• After-bail follow up and assistance.

Most road users have had a fine for a minor road indiscretion at some stage or another, yet often these are not paid up which can lead to increased penalties or even legal action. Fines Protect will work with you to notify you of all fines and then provide a quick, easy and painless channel to get these fines paid.
 
You get

• Proof of fines settlement.
• Guaranteed fines reduction.
• An easy, quick, safe and secure fines payment facility.
• Full legal assistance to assess the legitimacy and legality of fines.
• A quick and efficient traffic fines monitoring and notification system with 100% of fines discounts/recoveries passed back to you.

Licence Protect is a unique service designed to take the hassle out of licence renewals. Licence Protect will work with members to firstly notify them of licence renewals, and then provide a quick, easy and painless channel to get these licences renewed, with the added benefit of having your licences delivered to you.
 
You get

• Easy payment facility.
• Proof of licence renewals.
• Delivery of renewed licences to you.
• Limited need to fill in long and complicated forms.
• Assistance in the event that your licences are lost or stolen.
• Quick and efficient licence monitoring and notification system.

Potholes have become a nasty reality for us all, and most people don’t even know where to start when they have damaged their tyres, rims or mags and their insurance will not pay out. Pothole Protect is here to serve the need around the massive pothole problem on South African roads and assists you in recovering up to 100% of the money spent on your damaged tyres, rims or mags from the relevant road authorities nationwide.
 
You get

• A claims management service helping you claim back up to 100% of the money paid out as a result of pothole damages to your tyres, rims or mags.
• Complete and free case management of the claims process to obtain maximum possible compensation for tyres, rims or mags damaged as a result of potholes (or roadworks) in South Africa.
• Free assistance with quotes for replacement tyres and access to preferential rates through Pothole Protect tyre retail partners.
• Proactive follow-ups to make sure the potholes are repaired to prevent future incidents.
• Great discounts on tyres, rims, mags and all other services at Tiger Wheel & Tyre stores nationwide.

Netstar Companion is a personal armed security and medical response service brought to you by Netstar in association with Project Help. If you feel unsafe and you tap the Netstar Companion button on your app, we will send armed or medical response services to you.
 
Netstar Go is an on-the-go assistant that’s geared to assist you with all your needs, so you can focus on the things that matter most.
 
Netstar RoadGuard Lite is a bundle of services providing basic protection and assistance with everything from pothole damage to traffic fines and licence renewals. Netstar RoadGuard offers more advanced protection, with the addition of accident claims and bail assistance.

In addition to powerful vehicle tracking and recovery services, business fleet solutions and commercial offerings, Netstar also offers a range of value-added services to help you get more from every day.
 
Whether you’re looking for 24/7 personal armed security and medical response or to save up to 50% on movie tickets, R120 off your restaurant bill, need your licence renewed on your behalf or require assistance with your traffic fines, Netstar has the value-added services that can offer additional protection for you and your family as well as save you valuable time and money.
 
These are the value-added services we have for you:

• Netstar Companion
• Netstar Go
• Netstar RoadGuard
• Netstar RoadGuard Lite