Support centre and sales  0860 12 24 36

Emergency  0800 11 22 22

About Us

We are South Africa’s pioneering vehicle-tracking and asset-recovery company.

What we do

At Netstar, with everything we do, we love to continually deliver new insights, with the aim to unlock new value and opportunities, from productivity efficiencies, technical innovation to cost savings, for clients in South Africa, Australia, Malaysia and selected African countries in which we operate.

We give peace of mind to vehicle and fleet owners, their employees and families, through the safety and security features of our products. Our solutions consist of immaculately-engineered and fitted hardware, easy-to-use software applications, powerful analytical tools, highly-experienced personnel and professional call centres. All this makes us easy to do business with, while enabling better-informed decision making. 

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Trusted pioneer in the vehicle recovery industry

We are a trusted brand and pioneered the vehicle-tracking and stolen-vehicle recovery industry in South Africa in 1994. We provide industry-leading stolen-vehicle recovery services, advanced vehicle and fleet tracking, great fleet management solutions for all-sized business and commercial fleets, commanding insurance telematics solutions and best-in-class fleet intelligence services; in fact, no IoT solution is out of our reach.

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Our History

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Founders Dr Conrad Walker and Martin van Breda established ATIS (Advanced Tracking and Information Systems) – soon renamed Netstar - to combat vehicle theft in South Africa. 

Launched proactive monitoring, improving vehicle recovery time to 40 minutes at a north of 90% recovery rate.

Expanded into Malaysia in collaboration with Proton; their largest vehicle manufacturer. 

Launched the Netstar Guardian personal protection device.

Notorious prison escapee, Annanias Mathe netted by Netstar helicopter and ground crews after stealing a vehicle fitted with an Altech Netstar tracking device.

Partnered with Itis Holdings to offer Netstar Traffic: real-time traffic data in South Africa.

Ventured into insurance telematics.

Achieved R2 billion in revenue and unveiled Africa's largest real-time vehicle-telematics bureau.

Board of Directors
Executive Committee

Grant Fraser

Group Managing Director

My passion for strategy, innovation and entrepreneurial solutions is core to driving the level of client service and efficiency that I believe are fundamental to building products that empower people to take charge of their vehicle-security needs.

My career has followed a multi-disciplinary path with specialties including business strategy, organisational leadership, strategic marketing, business development, product innovation and development, negotiating, business planning, forecasting, market research, managerial finances, general management, financial modelling, brand and pricing strategies, go-to-market strategy, category management, analytics, public relations and communications, commercial management, operations, production, competitive analysis and people management.

I believe my passion for product development, sales and marketing, finance, production, logistics and operations underpinned by my people-centered focus, is essential to the success of any business. linkedin

Eugene Roets

Director

Eugene Roets

Financial Director at Netstar


I am a registered Chartered Accountant and have more than 25 years' experience in leading teams in various industries.  Strategically steering Netstar’s financial function is a deep passion of mine. I’ve been part of the executive committee for over 16 years, and I enjoy being an integral part of the Netstar journey. Finance is not only about numbers; navigating finance requires a deep understanding and involvement of the business in relation to its strategic direction. My involvement in our organization is a constant and fulfilling practice for me as it also contributes towards the culture of success we curate.  

Jenita Suknunun

Head: Governance, Risk and Compliance

I am an admitted attorney and a seasoned legal professional with over 20 years post-admission experience in commercial and corporate law, primarily acquired during my tenure at Netstar. Additionally, I have practised as a conveyancer and have gained experience in the insurance industry. I hold a Masters degree in commercial law, a certificate in compliance management and have completed the Executive Development Programme at Wits Business School.  

I have been an immensely proud member of the Netstar family for almost 20 years, where I continue to be challenged and remain committed to its success. I see myself as a strategic business partner, ensuring the organisation’s resilience through my daily responsibilities, which focus on legal and regulatory compliance, risk mitigation and sound governance practices, while considering all stakeholders, especially our valued customers. 

I am equally passionate about diversity, community, societal and environmental issues and the positive impacts the organisation can make, which I am excited to lead and be a part of in driving Environmental, Social and Governance (ESG), BBBEE and Employment Equity.

Why Netstar?

1.7m+

clients serviced

24/7

Emergency call centre and a Global Fleet Bureau for managed services of live events

90% +

recovery rate

300

qualified technicians

R1.5b+

in assets recovered

How it all works

01

Tracking Units

Small devices, which can receive signals and transmit responses to the control centre, are installed in the vehicle.

02

Fitments

We have 200 mobile fitters throughout South Africa, managed by qualified auto electricians and carefully-selected installation technicians meticulously trained by the Netstar Quality Control team.

03

Control centre

Operating 24 hours a day, 365 days a year, the control centre is responsible for activating tracking units in stolen or hijacked vehicles, co-ordinating ground and air recovery operations, liaising with the South African Police Service (SAPS) and communicating with subscribers.

04

Ground and air recovery teams

Private ground and air recovery teams with highly-trained recovery personnel immediately respond to incidents. Although they may at times work in conjunction with the SAPS, they do not rely on the SAPS for the recovery of stolen vehicles.

05

Battery back-up

While Netstar systems are powered by the vehicle’s battery, should this battery be disconnected our systems have back-up batteries that enable them to continue transmitting a signal with ample time for recovery.

06

Testing

To test your Netstar unit, call us on 0860 12 24 36 and request a test. Only the GSM/GPS products can provide an accurate description of the vehicle's location.

Where to find us

We have 11 regional offices in Midrand, Durban, Cape Town, Gqeberha, East London, George, Rustenburg, Witbank, Bloemfontein, Polokwane and Nelspruit.

Our regional operations extend into Botswana, Ghana, Mozambique, Namibia, Eswatini, and Zambia with customers throughout the rest of Africa. Our global operations reach Australia and Malaysia.

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We are ready to assist, get in touch today